1. Introduction
TGL Freight School (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our students and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website and online training services.
By using this website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information when you use our website:
a) Personal Information
- Full name
- Email address
- Phone number (if provided)
- Billing information
- Account login credentials
- Profile information provided during registration
b) Learning and Course Data
- Course enrollment records
- Course progress and completion status
- Quiz results and training performance
- Certificates and badges issued upon course completion
c) Technical Information
- IP address
- Browser type and device information
- Operating system
- Website usage statistics
- Cookies and session data
3. How We Use Your Information
The information collected may be used for the following purposes:
- Creating and managing user accounts
- Processing course purchases and payments
- Granting access to training programs and learning materials
- Issuing certificates and digital badges after course completion
- Providing student support and responding to inquiries
- Improving website functionality and user experience
- Communicating updates, course information, or service notifications
- Complying with legal and regulatory requirements
4. Payment Processing
All payments on our website are processed through secure third-party payment gateways. We do not store full credit card or payment card details on our servers. Payment processors manage financial information according to their own privacy and security policies.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain login sessions
- Remember user preferences
- Monitor website performance and usage
- Improve the learning experience
Users may disable cookies through their browser settings, although some features of the website may not function properly.
6. Sharing of Information
We do not sell, rent, or trade personal information. We may share information with trusted service providers only when necessary, including:
- Payment processors
- Website hosting providers
- Technical service providers
- Legal authorities when required by law
These partners are required to maintain appropriate confidentiality and security.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Secure SSL encryption
- Protected login systems
- Restricted administrative access
- Routine monitoring for security risks
While we take reasonable steps to protect data, no system can guarantee complete security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide educational services
- Maintain business and financial records
- Meet legal obligations
- Resolve disputes and enforce agreements
Users may request deletion of their account and associated data by contacting us.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for certain data processing activities
To exercise these rights, please contact us at speakintothelight@gmail.com.
10. Children’s Privacy
Our services are intended for individuals aged 18 and older or those accessing the platform with appropriate supervision. We do not knowingly collect personal information from children without parental consent.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external websites.
12. Changes to This Privacy Policy
TGL Freight School may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after updates indicates acceptance of the revised policy.
13. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
TGL Freight School
Email: speakintothelight@gmail.com
Website: https://www.tglfreightschool.com
